FAQ

We know that Staff Augmentation takes a bit of getting used to as a concept. It is so much more than outsourcing your development team or hiring developers and other IT professionals at a cost effective offshore office. It is about having the most qualified developers and co-managing their employment so you can have the best of both worlds: a great development team without the employee hassles. Here are some of the most asked questions and their answers:

Get Devs works with clients under the basic premise that we are employing Devs and Testers on behalf of our clients. In fact, we are usually co-employing. Our paperwork is designed to be simple and reflect spirit of both companies being responsible for employees.

We use two very simple documents to govern relationships with clients. A 4-page Managed Service Agreement dictates basic issues like IP ownership (owned by the client, of course), term and termination, etc. A 1-page Work Order then dictates certain parameters for each co-employee, like start date, compensation, term, etc.

If you don’t like our paperwork we are open to anything that does not alter the spirit of the Staff Augmentation relationship. Please feel free to propose changes to our documents or the use of your documents.

 

What jurisdiction governs the contracts?

Get Devs is a Delaware corp. All of our contracts (as of this writing) have been US contracts entered into under the laws of the state of Delaware or, if requested, the state where our clients are incorporated.

Can I get a part-time employee?

Unfortunately, no. This never seems to work out in the Staff Augmentation business. It always presents a conflict of interest that is sure to leave clients unhappy.
Additionally we promise to NEVER use your co-employees on internal projects or for other clients.

What if we are unhappy with a particular developer/tester?

It is in Get Devs best interest to keep clients happy – by making sure they are always happy with their developers. If you experience any issue that makes a developer difficult to work with or unproductive we will work with you to recruit and replace ASAP.

What is the standard term for each co-employee?

We like to work with one-year minimums. This allows us to be more cost effective, which you of course receive the benefits of. We are open to shorter arrangements under special circumstances.

Will I save money hiring software, website and mobile app developers through Get[Devs]?

Yes, you can save money by hiring your software, website and mobile app developers through Get[Devs]. We have been in this business long enough to know this is true. Let’s look at some of the costs when you are hiring a new development team:

First, it takes a bit of manpower and a lot of time to find just the right developers in any area of the country – you may have to look outside your local area or in a different state. We have an advantage because the culture is so tech oriented in the Philippines, there are many developers here who will make a perfect fit into your company.

Next, you may be paying less in salary to a developer because of the shortage in developer talent in the United States. IT professionals are expensive in the States because of the law of supply and demand – there is a large demand right now. While there is still a demand in the Philippines, there are more programming specialist available for your job. We provide them a great place to work.

Lastly, you will not have to deal with any HR nightmares like losing your developers because they aren’t happy. Get[Devs] knows how to retain the software, website and mobile app developers they have hired by keeping them happy in their job and giving them the tools they need to do their job well.

We have the developers you need to get the job done and a price that is reasonable. Ask us about the developers you want, we will help!

What kinds of software development projects are usually outsourced through Get[Devs]?

When it comes to developing a software, website or mobile app project, anything and everything is available to be outsourced. You can outsource just one IT specialist, QA engineer and testers or your you can outsource your whole development team.

One thing we would like to be sure you are clear on is how outsourcing works at Get[Devs]. This distinguishes us from the rest, because our service to our clients is A+. We hire your development team for you and they work ONLY for you. We do not have an office full of developers flip-flopping between projects and clients. We believe that this type of service is poor and not what is going to get your team working to the best of their ability. By having your own development team, hired to your specifications, your software, website, or mobile app development project is on a winning path.

If you have outsourced with a previous company and lost control of your development team, we understand that it can be a big problem. Not every staff augmentation company or outsourcing company puts their clients first. But here at Get[Devs] you are always in control of your team because we always put you first. While we co-manage the employees, you direct the project and how your developers handle their parts of the project.

If you have no experience in outsourcing your employees, be sure to ask us any questions you have. We have often found a good place to start is with Quality Assurance personnel. QA engineers and testers are often the easiest employees to start offsite and help you get a feel for doing business in this way.

Another type of outsourcing you will see from those who are just getting into using outsourcing talent for their company’s needs happens when the IT specialist is not available in the local area of the company and they have been unable to entice a specialist to move into the area. This is happening more and more frequently because of the high demand for IT professionals. Get[Devs] can help with this problem. Just let us know what you need by filling out one of our contact forms and we will get back to you directly.

Who makes the hiring and compensation decisions?

Our clients always make the final hiring decision. Get[Devs] does the recruiting, but you make the final choice. We simply present who we believe are viable candidates and we provide input based on HR interviews and technical exams. We will make recommendations, based on what we’ve learned about each candidate and we expect that you will take everything from the recruiting process under consideration when you are deciding. This process is very much like we handle all co-employee issues at Get[Devs], as we manage the developers under your direction.

Where compensation is concerned, we encourage clients to have an understanding of compensation levels for each employees. This gives you a lot of data points to help digest performance reviews, raises, and retention planning. It’s also a really good basis for comparison at the time of hire.

How can Get[Devs] help us train our co-employees?

At Get[Devs] we pay close attention to your policies and practices as we will get them from you and go over them with you before we hire and help you train your development team. It is part of our service to be sure our co-employees understand your business and how they fit into its culture. In order to do that they need to be versed in your policies and practices.

Get[Devs] in-briefs all new employees on Get[Devs] related topics – like HR policy, medical benefits, rules and regulations, etc. We work with clients carefully to help train developers and ensure co-employees are also aware and abide by all of our client’s policies. We work closely with co-employees and clients to make sure we are adopting all required tools and processes, as well to ensure that a strong working relationship is developing between all parties. Eventually, when we feel everything is running smoothly for our client and the co-employee we drift into the background and monitor.

Where are co-employees located? What time zone will my co-employees work in?

Our facilities are located in Manila, Philippines. This is where we house our employees. If you have never worked with Filipinos before you are in for a pleasant surprise. Here’s why:

  • Outstanding written and spoken English
  • Well educated population
  • Service oriented culture
  • Dedicated and loyal (we have very high retention rates, and we’re not just saying that)
  • Over 100,000 very highly trained Developers and QA Engineers to choose from

As far as time zones are concerned, our employees will work in the time zone you choose. We establish this criterion at the time of recruiting.

Who is going to service the relationship between my company and Get[Devs]?

Get[Devs] is always ready to service its clients in every way it can. You will have an account manager who will be available to you for your needs. They will service the relationship between your company and Get[Devs]. We use all methods of communication to help you keep abreast of our co-employees and the work they are doing for you. Your account manager who will always be happy to jump on the next plane and come work with you face-to-face if you feel that is what you need. Our service is second to none as it is a part of Get[Devs] work ethics to fulfill our clients’ needs.

Can I get a developer to work on site?

On a full time basis, our developers work from our class-A facilities in Manila, Philippines. We have worked with some clients to have co-employees at their site for visits, training, and meetings. However it is most common for co-employees to work out of our offices 100% of the time. Our IT professionals, software and web developers, and QA Engineers will work within your time zone and have superb written and spoken English.

Through today’s technological developments and management systems, distributed software development has exploded in popularity. Distributed development is fast becoming the standard way software gets created. You can get in on this cost effective way to hire professional developers and other specialists by working with Get[Devs].

How long does it take to hire an IT professional?

A good rule of thumb is 5-6 weeks for the average job description, which includes web developers, software developers, QA testers and QA engineers among others. In the Philippines the standard employment agreement requires someone to give their employer 30-days notice when resigning. This leaves us 1-2 weeks to recruit and hire and 4 weeks of waiting time. During this time, Get[Devs] gets the facility ready for your team to hit the ground running.

For more demanding job descriptions and management level hires it is wise to budget an additional 1-2 weeks. We have worked faster in the past and are always happy to accept the challenge of an immediate hire.

Do you have developers on the bench waiting for clients?

No. Having qualified developers sit on the bench waiting for a project is not how we conduct business because it would mean what we have to offer you is a software or website developer that is not exactly what you are looking for – and we pride ourselves in doing just that. We want to hire IT professionals that are a perfect fit for your company and development needs. The developers we hire are specialists in their field, IT professionals and will match the criteria you have set forth – that is the type of commitment Get[Devs] gives its clients.

So again, there are no bench warmers at Get[Devs]. But, your next development team is just waiting for you to let us know you want them.

How much does it cost to hire staff through Get[Devs]?

The cost of hiring your developers through Get[Devs] is determined very much like it is when you hire in-house. It will be dependent on the type of IT professional you are seeking and how much experience you would like that professional to have in that chosen field. It will take into account benefits for the co-employee including healthcare. And it will reflect our portion in dealing with the facilities and the HR end of having staff members.

You may be wondering, how co-employing with Get[Devs] is going to save you money, if the price is very much like what you pay to hire on your own? If you are, I invite you to look at the bigger picture of your IT professionals, their team and their costs over the length of your projects. For instance, it is common for in-house developers to jump ship every couple of years, sometimes even every couple of months. This costs you money as you will need to find and employ another IT professional. Get[Devs] works hard with our developers to keep that from happening. Read more about how we keep our developers happy.

You will also want to take a look at the time and resources it takes to hire a professional developer in your town/city/state. Not all areas have developers who possess the abilities you need. Will you have to pay to transfer a professional to where your company is located? The thing is, you may not even know this is going to be a problem until it becomes one. What we do will keep you from discovering these IT hiring nightmares.

You can see the cost for professional web and software developers isn’t as easy to calculate as you may at first believe. But Get[Devs] can help you keep your costs down over the long haul and supply you with the a cost effective team.

What is a Quality Assurance Engineer?

Quality assurance engineers are individuals who work on each phase of a software project. They monitor the development process ensuring that quality standards set forth by the development company are met. They manage quality testers and software coders to help develop the project. The monetary success of the software product is largely due in part to the quality of the product, therefore the quality assurance engineers’ job is imperative to those developing software programs and applications.

What is a Quality Assurance Tester?

A Quality Assurance Tester is someone who tests software or website applications for a team of software or website developers. The main duty of a Quality Assurance Tester is to find mistakes, bugs or inconsistencies in websites and software applications. These are pasted on to the Quality Assurance Engineer, who then sends it to the software or website developers.

Having Quality Assurance Testers for your software and website applications is imperative as they are your first line of defense against any flaws in your current code. Without them, you rely on having your software developers second guessing their work. Knowing that you employ excellent Quality Assurance Testers allows your software and website developers to do their best coding work.

 

How Does GetDevs find good Quality Assurance Engineers and Testers?

good QA Engineer and QA Tester has a passion for their job. So, that is who we look for when searching for the person to fit your project. It is true that it can be difficult to find a Quality Assurance Engineer who wants to do just that when you are in an area that has few Software and Website Developers. But, that is not a problem that Get[Devs] faces. In Milan Philippines, there are many tech savvy QA Engineers and Testers as it is growing in IT professionals. Each year there is over 30,000 IT graduates in this area.

Get[Devs] looks for the QA Engineers with the most experience and the abilities to get the job done. We then do some testing before we provide you with the viable candidates. It is then your choice which QA Engineer and/or testers you would like on your team. As the one who will direct their development team, you have the last say on who is hire for the project.

Some management groups feel that their QA Team is second class to their Development Team. That is not how a QA Team is treated at the Get[Devs] offices because we know the importance of testing your software product and getting out the bugs. With a QA Team hired by Get[Devs] your development team will get the reputation of producing clean code – and that you can market in a busy software or website development climate!

Why not hire other developers test for the quality of a software, website or mobile app?

When some software company HR departments think about hiring someone to do QA testing of their software development, they tend to have a few misconceptions. One of which is that a developer knows how his software should work, therefore he is the best person to do the testing. Another similar misconception is that others on the development team are able to do the testing for the programmer. Both of these ideas suggest that developers and QA testers have the same type of job so, they can be swapped out. Nothing in the IT world could be further from the truth.

It is also important to note that this mistake most often happens because a software development company wants to save money. Who doesn’t? The economy has been very hard on startups and established companies alike. In today’s market, finding good developers can be difficult and costly. If there is a way to save a few dollars here and there, a smart CEO will take advantage of the opportunity. The problem is that not having a good quality testing team, is going to cost you money in the long run. The bugs and mistakes that weren’t caught by the QA team you did not have are going to show up when your client has the software. It’s kind of like playing Russian Roulette with your client’s data and/or business. Not good for your reputation and not a viable business strategy.

In any business, you want to hire the best you can in each position you have. Your developers have to be the best at creating your product. If they were to switch that hat mid-creating or coding, their mind wouldn’t be on the right goal. They would miss the mistakes that your clients will find. Your QA personnel need to be the best at trying to find the mistakes and bugs, so it can be a great piece of software. Let Get[Devs] help you find the personnel you need for each of your development and quality assurance teams today!

What is a Quality Assurance Tester?

A Quality Assurance Tester is someone who tests software or website applications for a team of software or website developers. The main duty of a Quality Assurance Tester is to find mistakes, bugs or inconsistencies in websites and software applications. These are pasted on to the Quality Assurance Engineer, who then sends it to the software or website developers.

Having Quality Assurance Testers for your software and website applications is imperative as they are your first line of defense against any flaws in your current code. Without them, you rely on having your software developers second guessing their work. Knowing that you employ excellent Quality Assurance Testers allows your software and website developers to do their best coding work.

What is a Quality Assurance Engineer?

Quality assurance engineers are individuals who work on each phase of a software project. They monitor the development process ensuring that quality standards set forth by the development company are met. They manage quality testers and software coders to help develop the project. The monetary success of the software product is largely due in part to the quality of the product, therefore the quality assurance engineers’ job is imperative to those developing software programs and applications.

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